Are you a seasoned Customer Experience professional who wants to make a great impact? Are you looking for a career that is truly helping people, not just a job helping sell products? The Principal, CX Journey Program Management and Execution is a leader in Florida Blue's Customer Experience Center of Excellence (CX CoE) an innovative and dynamic team that will drive Flori

The Service Advocate IV Network Management is part of a specialized call center who provides education and assistance for contracting, credentialing and Availity issues. This Service Advocate IV role assists the provider in maintenance and directs them on how to request changes to their contract. The position is responsible for providing the group or individual with the t

The purpose of this role is to provide consulting and support for the development and management of Network Programs, strategies and/or capabilities. This role is responsible for leading and/or facilitating a highly collaborative cross functional approach to Network Program development and business capabilities that meet both current and future needs, including process, o

Captures specifications for non technical product requirements and functionality as well as providing analytical support, and at times creates and / or modifies product policy as appropriate in support of new product development Interpret and utilize market research, including reporting and analytics to identify trends and opportunities as inputs to the detail design and

What's My Impact? Supports new and existing health insurance product development from creation of non technical business requirements through build to product launch. What Will I Do? Responsible for leading the development of new conceptual designs to meet market and segment needs including cost benefit analysis, marketing plans and testing/piloting, as appropriate, the c

Florida Blue Medicare Sales Agents will sell products and services to Medicare eligible individuals, and build long term relationships with customers and external business partners. Meet with eligible participants with the goal of enrollment and presenting product information for Medicare Advantage HMO, Medicare Advantage PPO, Medicare Supplement, or stand alone Medicare

The Enrollment Educator is responsible for conducting enrollment meetings related to new sales, renewals, and benefit changes for multiple Florida platform customers to include benefits administrators and groups of employees. This role will function independently and have full accountability for the presentation of meetings. Important to Know This position covers the Ft.

Negotiate contract terms and establish contractual relationships with providers with moderate complexity Coordinate the implementation of contractual arrangements with internal business partners Establish and maintain business relationships with assigned providers that promotes positive provider engagement and enables achieving business objectives Resolve issues involving

The Commercial Insurance Market area maintains profitable growth delivered through competitively priced, locally tailored medical products and services that provide a clearly superior value to our group and individual customers. The Mid Market Account Executive is responsible for tactical and strategic methods of obtaining and managing clients assigned to the book of busi

This role requires on site presence in the Orlando, FL area. This position is not eligible for remote work. What is my Impact? The Community Engagement Advocate is under the direction of the Sr Director of Regional Business Development and working closely with the Market Development Manager. The Community Engagement Advocate will provide administrative and operational sup

This role requires on site presence in the City of Lauderdale Lakes, FL or Lauderhill, FL. This position is not eligible for remote work. What is my Impact? The Community Engagement Advocate is under the direction of the Sr Director of Regional Business Development and working closely with the Market Development Manager. The Community Engagement Advocate will provide admi

This role requires on site presence in the City of Lakeland, FL or Winter Haven, FL. This position is not eligible for remote work. What is my Impact? The Community Engagement Advocate is under the direction of the Sr Director of Regional Business Development and working closely with the Market Development Manager. The Community Engagement Advocate will provide administra

Get to know us! Florida Blue, a GuideWell Company, has been providing insurance to residents of Florida for 75 years. Driven by its mission of helping people and communities achieve better health, the company serves more than five million healthcare members across the state. We are looking for exceptional people who will bring our mission to life and succeed by putting th

The Delivery System Coordinator is to support the contracting process, facilitate necessary paperwork and support key group maintenance for the Network teams. Important to Know Remote opportunity Start in May/June You will continue to receive military pay and benefits during this internship. What Will You Be Doing The essential functions listed represent the major duties

Get to know us! Florida Blue, a GuideWell Company, has been providing insurance to residents of Florida for 75 years. Driven by its mission of helping people and communities achieve better health, the company serves more than five million healthcare members across the state. We are looking for exceptional people who will bring our mission to life and succeed by putting th