Are you searching for a paid Information Technology (IT) internship? We have just what you are looking for! The Infrastructure and Economic Development Technology Services Office support teams are seeking an intern to assist with the refresh of multifunction printing and to provide support to PennDOT's Driver and Vehicle Services activities. This position gives you the opportunity to experience working with asset and incident management while delivering quality customer service. Drive your way to success with our department!

An Information Technology Intern will perform the following tasks:

• Install operating system and software images and applications on personal computers (PC) to include configuring for network operation
• Install, configure, and troubleshoot network and local printers and medium to wide format plotters
• Install and configure personal computer peripheral devices
• Install and support networking infrastructure equipment and understand structured cabling concepts
• Configure and provide support for mobile devices, to include iPhones, iPads, cell phones, and air cards. Mobile devices will be managed via Intune
• Support audio and video conferencing equipment. Most equipment will be configured to work in a Microsoft Teams environment
• Enter and verify asset management data in the Remedy ITSM system
• Perform inventory reconciliation and prepare equipment for surplus disposition

This position will be headquartered in the Dauphin County PennDOT Driver and Vehicle Services Riverfront Office Complex, with possible trips to support remote sites.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with 30-minute lunch.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS
Internship requirements:

• Currently enrolled in college full-time (carrying 12 or more undergraduate credits, or 9 or more graduate credits).
• Be 18 years of age and in good academic standing (as defined by a GPA of 2.0 or higher).

Additional Requirements:

• You must be able to perform essential job functions.

Preferred Qualifications (not required):

• Majoring in: Computer Science, Information Systems, or Information Technology.

Legal Requirements:

• The selected candidate for this position must undergo a fingerprint-based records check to be in compliance with the Federal Bureau of Investigation (FBI), Criminal Justice Information Services Division (CJIS).

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education)
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.

• Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.employment.pa.gov/Additional%20Info/Pages/default.aspx and click the Veterans' Preference tab or contact us at ra-cs-vetpreference@pa.gov.

Telecommunications Relay Service (TRS):

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.